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Amazon Prime Now Reviews

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About Amazon Prime Now

PrimeNow.amazon.com is a service offered by Amazon that provides 2-hour delivery for Prime members. It's a much-requested feature that allows users to receive their orders in a very short time. This service is available in select regions and can be accessed via the Prime Now website or mobile app.

The service includes delivery of products across multiple grocery categories. Prime members can enjoy ultrafast 2-hour grocery delivery from Amazon Fresh, Whole Foods Market, and other local/specialty stores. This includes quality produce, select national brands, and Amazon favorites.

In addition to fast delivery, Prime members can save more at Amazon Fresh and Whole Foods Market physical stores. They can save 10% on select everyday favorites at Amazon Fresh and an extra 10% off storewide sales at Whole Foods Market (excludes alcohol and catering).

Another feature of this service is the Subscribe & Save option. With Subscribe & Save, users can save up to 15% more on the things they buy most, by setting up automatic reorders at a frequency that works for them. This is available on a wide range of everyday essential products.

Moreover, Prime Visa cardmembers with an eligible Prime membership earn 5% back on all Amazon purchases, including groceries and everyday essentials from Amazon.com, Amazon Fresh, and Whole Foods Market.

Lastly, users can skip the checkout line with the Amazon Dash Cart or Self Checkout. This availability varies across Amazon Fresh and Whole Foods Market stores. Users can also make an Alexa Shopping List and request Order Ahead items from the deli, meat, and seafood counters as well as whole pizzas via the Amazon app.

Amazon Prime Now Pros & Cons

Pros of Amazon Prime:

  • Fast, Free Delivery: Prime members enjoy free two-day shipping on millions of eligible items, with same-day delivery available in some cities.
  • Unlimited Media Streaming: Access to thousands of TV shows and movies with ads on Prime Video, as well as ad-free music streaming with Amazon Music Prime.
  • Exclusive Discounts: Discounts on groceries at Amazon Fresh and Whole Foods Market, including an extra 10% off eligible items.
  • Additional Perks: Free photo storage with Amazon Photos, free games with Prime Gaming, and early access to Lightning Deals and exclusive sales events like Prime Day.
  • Convenience: Ability to shop directly from brands’ online stores with fast, free delivery and hassle-free returns.
  • Grubhub+ Membership: Included with Prime, offering $0 delivery fees on eligible orders and lower service fees.

Cons of Amazon Prime:

  • Cost: The annual membership fee is $139, which may not be justified for infrequent shoppers or those who can find cheaper alternatives for individual services.
  • Potential for Overbuying: The convenience and discounts can encourage unnecessary purchases, potentially leading to higher overall spending.
  • Limited Flexibility: The service may not be as cost-effective if you already pay for other streaming services like Netflix or Disney+ and don’t shop frequently enough to cover the delivery costs.

Additional Considerations:

  • Trial Period: A 30-day free trial is available for new members to test the benefits before committing to a membership.
  • Refund Policy: Members who haven’t used their benefits can request a full refund if they cancel their membership before any charges are made.

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Amazon Prime Now Customer Reviews (9)

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Mathias Ebersbach
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Jul 22, 2024
Ellen Gruber
Ellen Gruber
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Jul 22, 2024
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Sam Dobson
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Jul 21, 2024
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Loring Racicot
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Jul 18, 2024
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Ralph Pfeifer
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Jul 17, 2024
Lucas Nygaard
Lucas Nygaard
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Jul 16, 2024
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Samantha Norris
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Jul 16, 2024

Amazon Prime Now Customer’s Q&A

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Amazon Prime Now Features and Benefits

Amazon Prime Now offers a variety of key features and benefits:

  • Fast, Free Delivery: Enjoy Same-Day, One-Day, and Two-Day Delivery on millions of items.
  • Groceries: Exclusive Prime member deals like 10% off hundreds of groceries in store or online at Amazon Fresh.
  • Amazon Day: Shop throughout the week and receive your orders on a single day.
  • Popular Movies & Shows: New releases, award-winning Amazon Originals, and more with limited ads.
  • All the Music + Top Podcasts Ad-Free: Get the largest catalog of ad-free top podcasts and shuffle play any artist, album, or playlist on Amazon Music.
  • Prime Gaming: Get games, a Twitch channel subscription, and more gaming benefits every month.
  • Exclusive Deals: Prime Members save on thousands of items.
  • Rx Savings: Save on prescriptions at 60,000 pharmacies, including Walgreens, CVS, and Amazon Pharmacy.
  • Prime Reading: Enjoy hundreds of new books, magazines, and more each month.
  • Amazon Photos: Enjoy unlimited, full-resolution photo storage.
  • Grubhub+: Free Grubhub+ which includes $0 delivery fees, lower service fees, and exclusive savings.
  • Prime Day: An annual event exclusively for Prime members, delivering two days of epic savings.

These features and benefits make Amazon Prime Now a comprehensive service for shopping, savings, and entertainment. It's worth noting that the cost of a Prime membership is $14.99 per month, or $139 per year if you pay annually. Amazon also offers discounted membership options with the same valuable benefits for eligible members.

Amazon Prime Now Pricing

Amazon Prime Now offers several pricing options:

  • Prime Monthly: $14.99 per month.
  • Prime Annual: $139 per year.
  • Prime Access: $6.99 per month.
  • Prime Student: $7.49 per month.

These plans include a 30-day free trial and auto-renew monthly or yearly. The Prime Student plan offers a six-month free trial. Amazon also provides discounts up to 50% off for college students and qualified government assistance.

Payment Method

Amazon Prime Now accepts a variety of payment methods. These include:

  • Credit and Debit Cards: Most major credit and debit cards are accepted.
  • Amazon Store Card and Amazon Secured Card: These cards offer promotional financing options.
  • Prime Visa and Amazon Visa Rewards Points: These cards earn points on purchases, which can be redeemed on Amazon.
  • Checking Account: This can be assigned as a payment option.
  • Amazon.com Product Voucher: These are eligible for payment.
  • International Credit Cards: These are accepted under certain terms and conditions.
  • Payment Plans (Buy Now, Pay Over Time): Amazon offers monthly payments and other pay over time options.
  • Amazon Layaway: This is another payment option offered by Amazon.

Please note that certain Health Savings Accounts (HSA) cards cannot be registered as Flexible Spending Accounts (FSA) or HSA cards with Amazon but can still be used if they're registered as credit cards. If you register your HSA card as a credit card, you'll be responsible for ensuring the card is used only for eligible products. HSA cards that are registered as credit cards do not automatically restrict the types of products you can purchase with the card. Purchasing ineligible products or services with the card may require you to report them and pay additional taxes. Contact your plan administrator or employer for more information.

It's also important to note that updating a payment method in your Amazon Payments won't change the payment method on any open orders you've placed. To change the payment method for an open order, you need to go to Change Your Order Information. To manage payment methods, select Your Payments in Your Account. To add a payment method, select the Add a payment method link under the category that you want to add. To edit or remove a payment method, select the card that you wish to edit on the left side of the page. The card opens in the center of the page. Select Edit under the card name. You can update your billing address, select a default card, update card details or remove the card from your account. Select Remove from wallet to remove the card from your account. Follow the on-screen instructions. In some instances, card issuers may provide Amazon with updated payment card details when re-issuing cards.

Amazon Prime Now FAQs

FAQ

Amazon Prime Now Alternatives

Here are the top alternatives to Amazon Prime Now:

  1. Walmart+: Offers fast, free shipping on groceries, household products, tech, and even medical prescriptions. Provides early access to special promotions and events.
  2. Target RedCard: Rewards-based alternative that offers exclusive deals and discounts.
  3. ShopRunner: Ideal for online shoppers, offering free 2-day shipping and free return shipping at over 100 stores.
  4. Instacart: A great choice for groceries, offering same-day delivery and pickup services at various stores.
  5. Hulu: An excellent alternative for streaming video content.
  6. Foodpanda: A free food delivery platform that is a great alternative for food delivery.
  7. Deliveroo: Another food delivery service that operates in over 200 cities.
  8. Grubhub: Offers food delivery from thousands of restaurants across the U.S.
  9. DoorDash: A food delivery service that also includes grocery delivery.
  10. OLIO: A unique app that connects neighbors with each other and with local businesses to share surplus food.

Each of these alternatives offers unique features and benefits that make them strong competitors to Amazon Prime Now.

FAQ

How To Open A Amazon Prime Now Account?

To open an account on Amazon Prime Now, follow these steps:

  1. Navigate to the Amazon Prime page.
  2. Sign in to an existing Amazon account or create a new one by clicking the "Hello, Sign in" button in the top-right. If creating a new account, click "Create your Amazon account" when prompted with a login.
  3. Choose a Prime plan. Amazon offers several subscription options as part of its Prime service. The first gives access to Prime Video, which is perfect if that's all you're after and at $8 a month. However, if you want access to everything else, you'll need to opt for the Prime Monthly or Prime Annual services, which is $13 a month or $120 for the year. Students and those with a valid EBT or Medicaid card have the advantage of a much longer trial period and cheaper rates.
  4. Take advantage of the free trial. Whichever Prime plan you opt for, you're given a 30 day free trial period (or six months if you're a student). Click the orange, "Try Prime" button. You'll then be asked to sign in if you haven't already or confirm your credentials if you have.
  5. Pick a payment method. If you have a credit or debit card linked to your Amazon account, you'll be asked to pick which one you want the monthly subscription fees to be taken from. If you haven't, you'll need to add one, which will be charged monthly or yearly, depending on what plan you've chosen.
  6. Confirm your address. You'll also be asked which billing address to use for your Prime subscription. Like the payment options, if you have one already twinned with your account you can simply pick one, or alternatively, add a new one as you would when making a standard order on the site.

Remember, this information is subject to change and it's always a good idea to check the latest on the Amazon website.

FAQ

Amazon Prime Now Return Policy?

The Amazon Prime Now return policy is a bit stricter than the regular Amazon return policy. Customers need to file a return request within ten days of receiving a product. If a request is filed after the ten-day period, a refund may still be received but not the full price of it. This depends on individual sellers.

Most items purchased with an Amazon Prime account have a 30-day return window. Some products may vary based on product category or seller. Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions.

For products purchased from the Amazon Global Store, there are specific return policies. If the seller's listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by Amazon.com.

If an item that is expected to be returned is not sent back, the customer will be charged. If the item has already been sent back and the customer has received an email asking to return it or has been charged, the charge will be reversed as soon as the return is processed.

To prevent and detect fraud and abuse, in some circumstances Amazon may require additional information and documentation from the customer, such as a government-issued photo identification, to consider processing a return or providing a refund or replacement.

Please note that this information is subject to change and it's always a good idea to check the latest return policy on the Amazon website.

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